Training Course · CERT-M2

Tamkeen SupportedLogistics & TransportModule

Business Application

80 hours
Level 3
CILT — Chartered Institute of Logistics & Transport
english

Course Overview

The applied management module — turning theory into action. Covers managing operations (line management, functional management, customers, business planning, business plans, investment, environmental impact of logistics) and managing people (motivation, Maslow's Hierarchy of Needs, managing personalities, appraisal and development, performance monitoring, change management).

What you will learn

  • Apply line and functional management techniques to a logistics or transport team
  • Use Maslow's Hierarchy of Needs and motivation theory in a real team-management scenario
  • Draft a basic business plan and identify the investment, customer, and environmental factors that affect it
  • Manage appraisal, performance monitoring, and team change with appropriate techniques

Course Details

Mandatory module · 80 guided learning hours · Closed-book written examination · 50% pass mark. Management involves controlling, directing, leading, planning, and staffing an organisation to achieve a pre-set goal or several goals. This unit covers how managers apply skills and experience to manage operations and staff both efficiently and effectively — across two main areas: managing operations (the management corridor, line and functional management, customers, business planning, investment, environmental impact) and managing people (motivation, Maslow's hierarchy, career motivations, managing personalities, legal obligations, appraisal and development, performance monitoring, and change).

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Last updated May 17, 2026

Business Application - Logic Institute